Healthcare
Healthcare Sector
HIPAA-Compliant Communications
Telehealth security and patient privacy protection for healthcare providers and global health systems.
The Challenge
Healthcare organizations handle the most sensitive information—patient health records, diagnoses, and treatment discussions. While HIPAA mandates protection, standard phone calls and messaging platforms often leave **PHI (Protected Health Information)** exposed to interception, logging, and unauthorized access.
Private Patient Communications
Absolute privacy for mental health, sensitive diagnoses, and telemedicine.
Privacy Architecture
- True Zero-Knowledge: No call logs, metadata, or recordings on servers.
- E2E Encryption: AES-256 with Perfect Forward Secrecy.
- No Contact Storage: Nothing persists after the call ends.
- Active Alerts: Real-time notification if call environment changes.
Use Cases
Telehealth Platform Integration
Voice, video, and messaging APIs designed for HIPAA environments.
Technical Capabilities
- End-to-end encryption for all modalities.
- Deployment: Cloud, On-premise, or Hybrid.
- BAA-Ready: Compliance built into the architecture.
- EHR Integration: REST/WebSocket APIs available.
- Consent-based recording workflows.
Patient Contact Center
AI-powered IVR for high-volume patient communication management.
Workflow Automation
- Automated appointment scheduling.
- Prescription refill request handling.
- Authenticated test result notifications.
- Insurance verification workflows.
- After-hours triage routing.